General Manager in Training
Greenville
General Manager in Training
Full Time • Greenville
Responsive recruiter
Build a Career. Learn a Business. Become a General Manager.
We are a growing, locally owned home-services company providing pest control, mosquito control, and professional lighting services throughout the Greater Greenville area.
We are seeking a motivated, hands-on General Manager in Training who wants to learn how to operate and grow a service business from the ground up.
This is not a traditional office management position.
You will initially work alongside ownership and our employees to learn every aspect of the business, including field operations, customer service, scheduling, sales, hiring, training, inventory, equipment, financial performance, and team leadership.
As you demonstrate proficiency and leadership ability, you will assume increasing responsibility for managing the day-to-day business.
Our objective is to develop the successful candidate into the General Manager responsible for running the company’s daily operations.
What You Will Learn & Do
Learn the Business from the Ground Up
The General Manager in Training will receive hands-on experience throughout the company.
You will learn and participate in:
- Pest and mosquito control services
- Residential and commercial pest-control operations
- Landscape and architectural lighting
- Permanent lighting installation and service
- Holiday lighting installation, maintenance, takedown, and storage
- Customer service and account management
- Scheduling and technician routing
- Estimating and sales
- Inventory and purchasing
- Vehicle, trailer, tool, and equipment management
- Hiring and employee onboarding
- Financial and operational performance management
We believe the best person to eventually manage our employees is someone who understands the work they perform.
Operations
As your knowledge and experience grow, responsibilities will include:
- Coordinating daily schedules and technician routes
- Ensuring jobs are properly staffed and completed on schedule
- Monitoring field productivity and workmanship
- Performing quality-control inspections
- Managing inventory, materials, tools, and equipment
- Ensuring vehicles and equipment are properly maintained
- Helping resolve operational problems
- Improving processes and operating efficiency
- Supporting field operations when additional help is required
Hiring, Training & Employee Leadership
The General Manager in Training will gradually assume responsibility for:
- Recruiting and interviewing prospective employees
- Hiring and onboarding employees
- Training new technicians
- Scheduling and supervising employees
- Establishing performance expectations
- Coaching employees and providing feedback
- Addressing performance issues
- Developing employees capable of assuming additional responsibilities
- Planning staffing levels for seasonal changes in demand
Our goal is to build a team that is professional, accountable, productive, and committed to providing excellent customer service.
Customer Service
You will help ensure that every customer receives a professional experience.
Responsibilities will include:
- Communicating with customers
- Resolving customer concerns
- Following up on service issues
- Conducting quality-control inspections
- Monitoring customer satisfaction
- Helping generate positive customer reviews and referrals
- Identifying opportunities to provide customers with additional services
Sales & Growth
As part of learning the business, you will also develop an understanding of how customers are acquired and how the company grows.
Responsibilities may include:
- Following up with prospective customers
- Conducting site visits
- Preparing or assisting with estimates
- Helping close sales
- Identifying cross-selling opportunities
- Developing relationships with homeowners, businesses, HOAs, property managers, and referral partners
- Participating in local networking and community events
Business & Financial Management
As you progress toward the General Manager position, you will learn to understand and manage the financial drivers of the company, including:
- Revenue
- Labor costs
- Material costs
- Gross margins
- Customer acquisition
- Technician productivity
- Customer retention
- Operating expenses
- Profitability
Ultimately, the successful candidate will help develop operating budgets and goals and be accountable for achieving agreed-upon financial and operational targets.
What We’re Looking For
Previous pest-control or lighting experience is not required.
We are looking for someone with leadership potential who wants the opportunity to learn how to run and grow a business.
The ideal candidate is:
- Hard-working and dependable
- Comfortable working both in the field and in an office
- A strong communicator
- Organized and capable of managing multiple priorities
- Comfortable supervising others
- Willing to hold employees accountable
- Customer-focused
- Mechanically inclined and comfortable learning new equipment and systems
- Comfortable using technology
- Interested in learning sales and business management
- Able to solve problems independently
- Motivated by responsibility and career advancement
- Willing to obtain required pest-control licenses and certifications
Prior experience supervising employees in home services, construction, landscaping, pest control, electrical work, hospitality, retail, logistics, military service, or another service-oriented business is highly desirable.
A college degree is not required.
Physical Requirements
Because this is a hands-on management-development position, candidates must be willing and able to:
- Work outdoors in varying weather conditions
- Perform pest-control services
- Assist with lighting installations
- Work from ladders when appropriately trained
- Lift and move equipment and materials
- Drive company vehicles
- Perform physical work when operational needs require it
A valid driver’s license and acceptable driving record are required.
Compensation
Starting Base Compensation: $4,000 per month ($48,000 annually)
In addition to base compensation, the position offers the opportunity to earn additional compensation based upon individual and company performance.
Benefits include:
- Performance-based incentive opportunities
- Company profit-sharing opportunity
- Health insurance
- 401(k) with company match
- Paid training
- Company-paid or supported industry licensing and certifications
- Career advancement
- Compensation review as responsibilities increase
Your Career Path
This position is designed as a progression rather than simply a job.
Phase 1 – Learn
Work alongside ownership and employees to learn field operations, customers, systems, equipment, sales, and company processes.
Phase 2 – Supervise
Begin managing schedules, technicians, inventory, customer issues, and quality control.
Phase 3 – Manage
Assume responsibility for hiring, training, staffing, daily operations, productivity, customer satisfaction, and operating KPIs.
Phase 4 – Lead
Demonstrate the ability to independently manage daily operations and be accountable for revenue, costs, profitability, employees, and customer satisfaction.
Phase 5 – General Manager
Upon successfully demonstrating the ability to lead the operation, the General Manager in Training may be promoted to General Manager, with compensation and incentives reviewed based upon the expanded responsibilities and performance of the business.
Why This Opportunity Is Different
This position is ideal for someone who does not simply want another job.
It is an opportunity to learn how a growing service company operates and develop the skills required to eventually run the business.
You will work directly with ownership, have visibility into how business decisions are made, and have the opportunity to participate financially in the success you help create.
For someone with initiative, leadership ability, and an entrepreneurial mindset, this position can develop into a significant long-term career opportunity.
Compensation: $48,000.00 - $70,000.00 per year
Pest Hunters/Humbug Holiday Lighting takes pride in providing a foundation upon which driven and conscientious, budding professionals may develop their careers. At Pest Hunters/Humbug Holiday Lighting, we’re not just hunting skeeters; we’re BUILDING LEADERS.
It's easy to love your home when it's beautifully lit and decorated during the holiday season. Humbug Holiday Lighting
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Pest Hunters/Humbug Corporate.
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Limitless Opportunities
Autonomous work environment
Active, outdoor work environment
Flexible scheduling
Meaningful compensation
Get paid the Mosquito Hunters way!
Learn and improve valuable skills
Accountability, Customer service, Marketing, Sales
Rewards & Recognition
Employee referral bonuses available